Forum Discussion

terrychapman's avatar
terrychapman
New Member
7 years ago

Xero invalid credentials

Does anyone know what's happening with Xero integration? It stopped working about a month ago. I enter my Xero credentials (the same ones that I can successfully log into Xero with) and get the below error.

 

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    7 years ago

    terrychapman,

    Please connect to Xero PBIT in Power BI Desktop, then publish the report to Power BI Service, and check if you can enter credential in Power BI Service.

    Using the above method, I can successfully edit credential in Power BI Service.

    Regards,
    Lydia

    • terrychapman's avatar
      terrychapman
      New Member
      7 years ago

      Thanks for the response. Unfortunately, I get the same error message.

      • Anonymous's avatar
        Anonymous
        Not applicable
        7 years ago

        terrychapman,

        I am unable to reproduce this issue on my side. Do you get same error message after publishing the PBIX file to Service? If so, please use fiddler to track the process and post trace log here.

        Regards,
        Lydia