Forum Discussion
We couldn't authenticate with the credential provided. Please try again
- 3 years ago
Hi Steve,
Have you tried narrowing the level at which you apply the credentials? The dropdown box in your screenshot shows that you're trying to auth at the SharePoint root level and, unless you're a top-level tenant admin, it's unlikely you have auth to access this level.
Try authenticating at the next level down, then the next level after that, and so on.
Pete
I found a solution, execute the follwing steps:
1. Open de excel file in your web browser
2. Select the option to open de file in Excel application
3. When the file is opened in Excel, go to File>Information and once in there, copy the access route of the file
4. Once you've copied that link, use it to connect in power BI your data source. You will see that this fixes de authentication problem.
I hope it works for you as it worked for me!
- NordSyd2 years agoFrequent Visitor
This worked for me. Thank you for the solution!
- Syndicate_Admin2 years ago
Administrator
Hi bro,
I really don't understand your guiding. Could you help to show it in bigger photo and in English (not France or Spanish as your photo) ?.
Thank you very much.
- NordSyd2 years agoFrequent Visitor
1. In the Excel file opened in the web browser, click "Editing" > "Open in Desktop App".
2. Click "File" > "Info" > "Copy Path".
That said, the icons in the screenshots are the same and are independent of language.