Visual Studio Online "Failed to import data"

[jaspotan]

I'm trying to connect to Visual Studio Online using the VSO Content Pack. I have no problems with authentication, but after ~10 minutes of trying to import data, I get this error every time:

I saw another similar post, but that user was getting a 400 status code. Are there any known issues related to the VSO Content Pack?

EDIT: This also seems wrong: when I choose the account and project to connect to, the account looks correct but it ignores my selection in project and reverts to Default Collection. If I try anything more specific than just the project namei it fails validation.

[GeirFrimann]

I am experiensing the same issue when trying to connect to a VSTS project to a group workspace:

First (aft just around 30 seconds) I get:

We couldn't import data from Visual Studio Team Services

An unknown error has occurred. Please try again. If the issue continues, please contact support.
Please try again later or contact support. If you contact support, please provide these details.

Activity IDf0aea4e0-46a4-4486-9d8b-c0eb96c7589f
Request IDa76295d6-49b2-c3c3-5020-bd68db0eecad
Correlation ID037f4488-bed2-02d8-47dd-a2b2ee3c4eda
Status code400
TimeWed Nov 23 2016 18:25:20 GMT+0100 (W. Europe Standard Time)
Version13.0.1700.631
Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net

After klicking close button I get:

Failed to import data

Do you want to delete the dataset and report?
Please try again later or contact support. If you contact support, please provide these details.

Activity IDf0aea4e0-46a4-4486-9d8b-c0eb96c7589f
Request IDdbc48891-adf6-6289-d1a4-f01c0bdb7afc
Correlation ID338716ff-3794-7aef-fb90-5b6968bbd7f6
Status code200
TimeWed Nov 23 2016 18:25:20 GMT+0100 (W. Europe Standard Time)
Version13.0.1700.631
Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net

[Anonymous]

@jaspotan Are you certain that you have all the appropriate permissions for the project on VSO side?

[jaspotan · Accepted solution]

@Anonymous I am an admin on the project I am trying to connect to. However, since the Content Pack is trying to connect me to the Default Collection, I don't think I am an admin for all of that (though I do have basic permission to access everything within it).

EDIT: I found out this is a known issue related to too much data causing the import to time out.

[charlies]

Hi,

Is there a workaround or resolution for this issue?    I am experiencing the same as we have a large project that's been running over a number of years.

Thanks.

[alan_t]

Same issue as all others here. I tried brigning all the data from VSTS (using * for the project). I am a Project Collection Admin so I have rights to everything. Basically with this I am looking at alternatives instead of PowerBi to report from VSTS.

Failed to import data

Do you want to delete the dataset and report?
Please try again later or contact support. If you contact support, please provide these details.

Activity ID7ba7e513-1e4b-4f71-a45b-72a29038492e

Request ID11b7b9a9-4899-2f92-fc1f-1761f6864697

Correlation ID6204385e-cfe9-0977-3cba-53789b947f39

Status code200

TimeFri Aug 12 2016 16:16:02 GMT-0700 (Pacific Daylight Time)

Version13.0.1605.283

Cluster URIhttps://wabi-west-us-redirect.analysis.windows.net

[Youssef]

Hi Alan,

The Visual Studio team has reported that there was a temporary issue that is supposed to be resolved now. Can you try again and let me know if you are facing this issue still?