Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Enhance your career with this limited time 50% discount on Fabric and Power BI exams. Ends September 15. Request your voucher.

Reply
RonEllisGaut
Advocate I
Advocate I

Using One Drive for Business but getting propted for Personal Gateway installation

I have been using a One Drive for Business site as the staging area for my Power BI dataset. I have scheduled refresh configured and it is working well. Today I added a new Desktop File to the One Drive for Business site. I imported the desktop file with no problem. However, when I attempt to set up scheduled refresh, I get a message saying I need to install Personal Gateway. From my understanding, I don't need to use Personal Gateway when my files live on the One Drive for Business. Below, is message I get. I see the same issue no matter what Desktop file I import from the One Drive Site. Has anybody else experienced this? It is a real problem for me in that I cannot set up scheduled refresh. Any help or clues is appreciated.

 

Capture.PNG

 

 

 

3 REPLIES 3
Seth_C_Bauer
Community Champion
Community Champion

@RonEllisGaut What is the difference in sources for the 2 PBIX files you have on the one drive? If you use an on-premise source in your PBIX file, you will need to install the personal gateway. It's only when/if you have all your sources coming from an online source that you don't need one.

Check that out first.


Looking for more Power BI tips, tricks & tools? Check out PowerBI.tips the site I co-own with Mike Carlo. Also, if you are near SE WI? Join our PUG Milwaukee Brew City PUG

Hi, thanks for the reply. The 2 .PBIX files are essentially the same with regard to the data sources. The data comes from a SQL Server running in Azure.

 

I installed the personal gateway on the Azure VM, but I get the same error. While I do have the gateway installed on my personal computer, because the .PBIX files are  on a One Drive for Business site, I wouldn't think this would make any difference. How does PowerBI.com decide where to look for the personal gateway? I thought the point of putting your files on OneDrive for Business was to eliminate the need to run the gateway. I'm confused.

@RonEllisGaut You are correct the personal gateway should not be needed for cloud only sources. I was asking about whether or not you had any on-prem source integrated in the PBIX file as well. (that would require a personal gateway).

In any case, this may be completely counter intuitive, but I just read on a different site the exact same issue you have except it was with OneDrive. The user deleted the data set to start over to re-produce the error, and it did not present itself again...

I hate recomending a delete/recreate but this may be one of those times to try it.


Looking for more Power BI tips, tricks & tools? Check out PowerBI.tips the site I co-own with Mike Carlo. Also, if you are near SE WI? Join our PUG Milwaukee Brew City PUG

Helpful resources

Announcements
August Power BI Update Carousel

Power BI Monthly Update - August 2025

Check out the August 2025 Power BI update to learn about new features.

August 2025 community update carousel

Fabric Community Update - August 2025

Find out what's new and trending in the Fabric community.

Top Solution Authors