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Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Upgrading On Premise data gateway

I received notification on Power BI Gateway that it needed to be updated by Nov 1.  Version 14.16.6464.1 was downloaded,  it installs but I can not Migrate, restore or takeover an existing gateway.  It times out after 1 min.    Do I have uninstall the old gateway and install a new one?

Need Help
  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    8 years ago

    Hi Anonymousjonathan_yap,

     

    If you install the August 2017 update and beyond on-premise data gateway, you needn't to modify the register key. But if you install data gateway prior to August update, if you want to use TLS 1.0 before November 1st, you need to modify the register key. 

     

    Best Regards,
    Qiuyun Yu

5 Replies

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    8 years ago

    Hi Anonymous,

     

    The latest on-premise data gateway is version 14.16.6480.1, you can download it here. Based on my test, if don't uninstall the previous data gateway, during installation, gateway can be updated fine. You can try this in your environment. 

     

    If the issue persists, please uninstall the on-premise data gateway firstly then install the new version again. 

     

    Best Regards,
    Qiuyun Yu 

     

    • jonathan_yap's avatar
      jonathan_yap
      New Member
      8 years ago

      Hi Qiuyun Yu, 

       

      Same question on TLS 1.0 . Do I need to modify the registry keys on the machine running the gateway service after I ran the upgrade file?

       

      I have done the upgrade, but reading the documentation in https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem/ it says that, "you must add or modify the following registry keys on the machine running the gateway service" under the Support for TLS 1.1/1.2 .

       

      I am confuse.

       

      Regards,

      Jonathan

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      I was able to get it to work by using HTTPS as protocol.     Do I need to to add the registry entries:

      [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\.NETFramework\v4.0.30319]"SchUseStrongCrypto"=dword:00000001
      [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\.NETFramework\v4.0.30319]"SchUseStrongCrypto"=dword:00000001

      to use TLS 1.1 & TLS 1.2.    

      As documented in  https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem/#support-for-tls-1112

       

      Once those entries have been added to registry, do I need to uninstall and reinstall the gateway ?

       

      Thank

      Bpie123

      • v-qiuyu-msft's avatar
        v-qiuyu-msft
        Community Support
        8 years ago

        Hi Anonymousjonathan_yap,

         

        If you install the August 2017 update and beyond on-premise data gateway, you needn't to modify the register key. But if you install data gateway prior to August update, if you want to use TLS 1.0 before November 1st, you need to modify the register key. 

         

        Best Regards,
        Qiuyun Yu