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mnijskens's avatar
mnijskens
Frequent Visitor
8 years ago

Updating On-Premises Data gateway is error and time consuming and NOT WORKING.

What a pain in the A... is updating the on premises gateway. My company does not allow generic uid to get passed the proxy. So I have to enter my own. Would be nice if I could enter that on the insta...
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Anonymous's avatar
Anonymous
Not applicable
8 years ago

mnijskens,

Please post gateway installer log which is located at %localappdata%\Temp\On-premises_data_gateway_*.

Regards,
Lydia

mnijskens's avatar
mnijskens
Frequent Visitor
8 years ago

there a so many logs there ! And I can't insert files.  My point is that upgrading should take my credentials for the service.

Or at least the opportunity to enter my own uid/pw for setting up the service !

 

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    mnijskens，

    You can share the log through online service such as OneDrive.

    Regards,
    Lydia

    • mnijskens's avatar
      mnijskens
      Frequent Visitor
      8 years ago

      thansk for your help I would now how to do that(share onedrive with you). It's probably not allowed by my company anyway.

      I finally got it to work 

      I would be pleased if "My point is that upgrading should take my credentials for the service.

      Or at least the opportunity to enter my own uid/pw for setting up the service !"  would be answered.

      • Anonymous's avatar
        Anonymous
        Not applicable
        8 years ago

        mnijskens,

        Please share your solution here. In addition, what do you mean "My point is that upgrading should take my credentials for the service.

        Or at least the opportunity to enter my own uid/pw for setting up the service "?

        After upgrading gateway, you are able to change gateway service account.


        Regards,
        Lydia