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lakshmi_sagar's avatar
lakshmi_sagar
New Member
5 years ago
Solved

Under personal gateway mode getting your data source is not getting refreshed

When i am trying with power bi service account (office 365 account) and under personal mode gateway we are able to establish a conenction in personal gateway. But under data source credetials we are getting error like your data source cant be refreshed becuase of invalid credentials. Please update your credentials and try again.

Please refer the atatched screenshot and do needful to fix this issue.

 

 

 

  • Hi lakshmi_sagar ,

    It depends on your data source and the authentication method.

    For example, if you are work with an on-premise SharePoint connector and organization account, it is impossible to verify your credentials with OAuth mode.

     

    In addition, you can consider:

    Error: The credentials provided for the dataset are invalid. Please update the credentials through a refresh or in the Data Source Settings dialog to continue.

    Solution: If you get a credentials message, it could mean:

    • The usernames and passwords that you used to sign in to data sources aren't up to date. In Power BI, go to refresh settings for the dataset. In Manage Data Sources, select Edit credentials to update the credentials for the data source.

    • Mashups between a cloud source and an on-premises source, in a single query, fail to refresh in the gateway (personal mode) if one of the sources is using OAuth for authentication. An example of this issue is a mashup between CRM Online and a local SQL Server instance. The mashup fails because CRM Online requires OAuth.

      This error is a known issue, and it's being looked at. To work around the problem, have a separate query for the cloud source and the on-premises source. Then, use a merge or append query to combine them.

     

    Please refer: Troubleshooting Power BI gateway (personal mode) 

     

    Best Regards,
    Community Support Team _ Yingjie Li
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

1 Reply

  • v-yingjl's avatar
    v-yingjl
    Icon for Community Support rankCommunity Support

    Hi lakshmi_sagar ,

    It depends on your data source and the authentication method.

    For example, if you are work with an on-premise SharePoint connector and organization account, it is impossible to verify your credentials with OAuth mode.

     

    In addition, you can consider:

    Error: The credentials provided for the dataset are invalid. Please update the credentials through a refresh or in the Data Source Settings dialog to continue.

    Solution: If you get a credentials message, it could mean:

    • The usernames and passwords that you used to sign in to data sources aren't up to date. In Power BI, go to refresh settings for the dataset. In Manage Data Sources, select Edit credentials to update the credentials for the data source.

    • Mashups between a cloud source and an on-premises source, in a single query, fail to refresh in the gateway (personal mode) if one of the sources is using OAuth for authentication. An example of this issue is a mashup between CRM Online and a local SQL Server instance. The mashup fails because CRM Online requires OAuth.

      This error is a known issue, and it's being looked at. To work around the problem, have a separate query for the cloud source and the on-premises source. Then, use a merge or append query to combine them.

     

    Please refer: Troubleshooting Power BI gateway (personal mode) 

     

    Best Regards,
    Community Support Team _ Yingjie Li
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.