Unable to use almost every tool on power query.

[bizvinicius]

I recently started studying PowerQuery within PowerBI and I noticed something very displeasing that's happening since the first time I click on "transform data".

The error details are:

Feedback Type:

Frown (Error)

Timestamp:

2025-10-14T01:40:34.4990853Z

Local Time:

2025-10-13T22:40:34.4990853-03:00

Session ID:

c9b95ed8-4b19-4469-a30a-da03ba3f721a

Release:

July 2025

Product Version:

2.145.1602.0 (25.07)+10647c9fa319b5e39936cdb21328038c371d1fe4 (x64)

Error Message:

Could not initialize ribbon framework. Error: 0x00000000.

Stack Trace:

System.ApplicationException

at Microsoft.Mashup.Client.UI.Windows.Ribbon.RibbonCoreBase.InitializeRibbon(IntPtr handle, CultureInfo currentUICulture)

at Microsoft.Mashup.Client.UI.Shared.Ribbon.EditorRibbonControlBase.InitializeControl()

at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Stack Trace Message:

Could not initialize ribbon framework. Error: 0x00000000.

This error did not prevent me from opening PowerQuery but I can't use almost anything inside it

Also, I need to use the "custom column" but everything is greyed out.

Tried to reinstall, to execute as administrator, installed older versions, and the problem still persists. Any Idea of what's going on?

[V-yubandi-msft]

Hi @bizvinicius ,
Just to confirm have you submitted a support ticket with the Microsoft team? If not, please do so.
If you have already done this, please share an update here, as it will be helpful for other community members.

Thank you.

[Omid_Motamedise]

Hi @bizvinicius 

Please try to update your Power BI desktop, this isue is addressed in the updated version.

[V-yubandi-msft]

Hi @bizvinicius ,
In addition to @BA_Pete response, In the meantime, you can use Power BI Web to perform Power Query transformations via Dataflows. While it's not a full replacement for Desktop Power Query Editor.

Thank You.

[bizvinicius]

Unfortunately, I cannot use the app.powerbi.com because every time I try to log in it, it tells that I cannot enter with my personal e-mail address, but...that's the only option I have, since I don't have access to any commercial or student account

[V-yubandi-msft]

Thank you for your reply. Since you can't use app.powerbi.com for Power Query transformations, I suggest submitting a support ticket as @BA_Pete  recommended.

[BA_Pete]

Hi @bizvinicius ,

I would suggest raising a support ticket for this, details and other check steps here:

https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket 

Be advised that the first thing they will tell you to do is to install the latest version of Power BI Desktop, which is September 2025.

Pete