Forum Discussion

bullius's avatar
bullius
Helper V
10 years ago
Solved

Unable to set up a gateway.

Hello,   I am trying to set up a gateway.    I downloaded the software, selected "personal gateway" and followed the steps to launch it. I am not an Admin. Then, I went on app.powerbi.com and cli...
  • Anonymous's avatar
    Anonymous
    10 years ago

    Hi bullius,

    Firstly, do you have any entries of personal Gateway in Control panel>Programs>Uninstall a program? If you have, uninstall personal gateway from there. If you don’t have entries of personal gateway in control panel, use CCleaner to uninstall gateway

    remnants and make sure you permanently delete (shift + delete) the Power BI Gateway – Personal folder from C:\Program Files.

    Secondly, search on-premises data gateway from Start programs, and laugh the wizard, sign in to register the gateway(as shown In the following screenshot) .

     

    Thirdly, in Power BI Service, add a data source to the on-premises data gateway as shown in the following screenshot.



    Then check that if you can set schedule refresh for your datasets.



    Thanks,
    Lydia Zhang