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abhitiwa
Helper I
Helper I

Unable to open PowerBI document

Hi 

 

I created a PowerBI desktop file, and published it online a few days ago. Now, yesterday we changed the PBI password. However, since then, I havent been able to open my desktop PBI file. It throws an error "Unable to open the document. Please sign in to PowerBI service to open this document". But I am already logged in to online PBI using my new password.

 

What's the issue here? Someone please help.

 

Thanks

 

 

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1 ACCEPTED SOLUTION
deldersveld
Resident Rockstar
Resident Rockstar

Have you tried opening a separate session from PBI Desktop from the shortcut (not clicking on a file), signing into the Service, and then opening the file?

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2 REPLIES 2
deldersveld
Resident Rockstar
Resident Rockstar

Have you tried opening a separate session from PBI Desktop from the shortcut (not clicking on a file), signing into the Service, and then opening the file?

Yep, did that already, and it worked. 

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