Forum Discussion

abhitiwa's avatar
abhitiwa
Helper I
9 years ago
Solved

Unable to open PowerBI document

Hi 

 

I created a PowerBI desktop file, and published it online a few days ago. Now, yesterday we changed the PBI password. However, since then, I havent been able to open my desktop PBI file. It throws an error "Unable to open the document. Please sign in to PowerBI service to open this document". But I am already logged in to online PBI using my new password.

 

What's the issue here? Someone please help.

 

Thanks

 

 

Need Help
  • deldersveld's avatar
    deldersveld
    9 years ago

    Have you tried opening a separate session from PBI Desktop from the shortcut (not clicking on a file), signing into the Service, and then opening the file?

2 Replies

  • deldersveld's avatar
    deldersveld
    Resident Rockstar
    9 years ago

    Have you tried opening a separate session from PBI Desktop from the shortcut (not clicking on a file), signing into the Service, and then opening the file?