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Helper III
Helper III

Unable to connect to shopify api

Hi, so i'm trying to connect our shopify stores to power bi but as i try to connect via the basic web authentication i get the error "The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel."


Has anyone connected directly to shopify previously? Or would people reccommend an alternative solution in which to bring shopify and amazon data to power bi?


Many thanks for any advice received.

Helper III
Helper III

Hi @Jameswh91 

If you don't overcome the issue, you can consider a third-party add-on as an alternative: It is paid but offers a free plan, though. 

Best regards,


Helper III
Helper III

You could  use a tool called which has both connector shopify & amazon seller central to power bi.
Here is the how tos:

Super User
Super User

Hi @Jameswh91 


I see that error when the domain being connected to does not match the name on the site's SSL certificate.


What is the API url you are using?  Can you confirm the domain name on the SSL certificate for that url?





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