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wchung's avatar
wchung
Frequent Visitor
8 years ago

Unable to Install Excel Publisher

Hello,   I've had connection issue after installing the latest Excel publisher, so I removed the add-in (from excel options) and re-installed the previous version, hoping that it will revert everyt...
Need Help
wchung's avatar
wchung
Frequent Visitor
8 years ago

Hi Lydia,

 

I followed your instructions but still no luck with the issue. I'm still not able to see the Excel add-in. Below is the screen after I re-installed (publisher add-in not available in Excel) and the error message when I try to use the report (unable to connect to data source).

 

Thanks for your help.

 

 

Anonymous's avatar
Anonymous
Not applicable
8 years ago

wchung,

What is the version of your Excel? Are you able to use Analyze in Excel feature?

Regards,
Lydia

  • wchung's avatar
    wchung
    Frequent Visitor
    8 years ago

    It's Excel 2013 (15.0.4953.1000).

     

    When I use Analyze in Excel from BI screen, it opens up Excel and display the same error message I posted.

     

    Thanks.

    • Anonymous's avatar
      Anonymous
      Not applicable
      8 years ago

      wchung,

      Have you downloaded the latest Analyze in Excel update?

      Regards,
      Lydia

      • wchung's avatar
        wchung
        Frequent Visitor
        8 years ago

        Hi Lydia,

         

        I can see the Add-in now after windows update. But there's still the connection issue. I attached the screen that shows the error message and add-in version number. The error message pops up after I try to establish a new connection to the BI dataset.

         

        Thanks,

        Helen