Forum Discussion
There is no available gateway
Hello Power BI community,
I published a report that is based on sopme data from SQL server and CSVs. The desktop version works just fine, but the online version outputs the following error message:
When I tried to install a gatewayon my computer (I mean the .exe file) tech support of my company did not approve it.
Then I tried to go to Settings->Manage Gateways and tried to add a data source. Gateway Cluster name field turned out to be inactive ( I could not type of select anything in it, see the picture below)
This filed is also not working:
Does anyone have any other solution?
Thanks in advance!
Hi Anonymous
If you are trying to load data from your PC then you need the Gateway, but since that's not installed your report cant access the files it needs.
If your IT people won't let you install a gateway then you need to move the data sources to an online location that your report in PBI Service can reach.
Regards
Phil
2 Replies
- PhilipTreacy
Super User
Hi Anonymous
If you are trying to load data from your PC then you need the Gateway, but since that's not installed your report cant access the files it needs.
If your IT people won't let you install a gateway then you need to move the data sources to an online location that your report in PBI Service can reach.
Regards
Phil
In my case , I was using SQL server and the mistake was I'm using port separated by colon instead of ,
i.e <DBName:1433> this is making Gateway problem . So basically if there is any mistake then we will see No Gateway Available issue .
