Forum Discussion

shekhar_shres's avatar
shekhar_shres
Advocate II
3 years ago
Solved

The underlying connection was closed: An unexpected error occurred on a send(Sharepoint data Only)

Hi all, Thank you in advance for taking the time to read this post. I have built some dashboards where the data comes from Sharepoint as well as our SQL server. So prior to 9/12/2022 everything...
Need Help
  • shekhar_shres's avatar
    shekhar_shres
    2 years ago

    Hi everyone, I raised the ticket with Microsoft and finally found the solution this problem.

    Follow the following steps.

    1. Go to Control Panel > Network and Internet > Network and Sharing Center > Change adapter settings 
    2. Double Click on Wifi 

    3. In General Tab, click properties.
    4. Uncheck Internet Protocol Version 6 (TCP/IPv6)

    Click "OK"

    Hope this solves your problem.

KyleWebb's avatar
KyleWebb
New Member
3 years ago

I am having the same issue. I get this "The underlying connection was closed: An unexpected error occurred on a send".

It only happens on my home wifi. My office wifi and hardwired work, as well as my wifi hotspot on my phone. Home internet only I get this error.  Did you ever get any guidance on what could cause this?

shekhar_shres's avatar
shekhar_shres
Advocate II
3 years ago

Luckily, it was due to some Client issues when connecting to VPN. We moved from VPN to cloudfare and the problem fixed.

I read couple of blogs, try uninstalling and re-installying VPN, if it doesn't work do some digging on Transport Layer Security.  

Cheers