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joanp's avatar
joanp
Icon for Microsoft Employee rankMicrosoft Employee
11 years ago

The file or directory is corrupted and unreadable

Team,

 

After install Office 2016, i receive the following error when I try to open Power BI desktop. (I reinstalled the application, but the error persist)

 

Feedback Type:
Frown (Error)

Error Message:
The file or directory is corrupted and unreadable.


Timestamp:
2015-09-21T20:19:44.5342135Z

Product Version:
2.26.4128.901 (Release-V2-Private) (x64)

IE Version:
11.0.10240.16384

OS Version:
Microsoft Windows NT 6.2.9200.0 (x64 en-US)

CLR Version:
4.0.30319.42000

Working set:
174 MB

Peak Virtual Memory:
33.1 GB

Stack Trace:
System.IO.IOException: The file or directory is corrupted and unreadable.

at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.Directory.InternalCreateDirectory(String fullPath, String path, Object dirSecurityObj, Boolean checkHost)
at System.IO.Directory.InternalCreateDirectoryHelper(String path, Boolean checkHost)
at Microsoft.Mashup.Host.Document.ApplicationFolders.GetApplicationInstanceFolderPath()
at Microsoft.Mashup.Host.Document.Storage.PackageStorageHandlers.InitializeLocal()
at Microsoft.Mashup.Host.Document.Storage.PackageStorageHandlers.EnsureInitialized()
at Microsoft.Mashup.Host.Document.Storage.PackageStorageHandlers.get_LocalStorageManager()
at Microsoft.Mashup.Host.Document.Diagnostics.Telemetry.TelemetryManager.get_Storage()
at Microsoft.Mashup.Host.Document.Diagnostics.Telemetry.TelemetryManager.get_TelemetryEnabled()
at Microsoft.PowerBI.Client.Program.OnTelemetrySettingsChanged()
at Microsoft.PowerBI.Client.Program.<>c__DisplayClassb.

b__1()
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)

Invocation Stack Trace:
at Microsoft.Mashup.Host.Document.ExceptionExtensions.GetCurrentInvocationStackTrace()
at Microsoft.Mashup.Client.ClientShared.StackTraceInfo..ctor(String exceptionStackTrace, String invocationStackTrace)
at Microsoft.Mashup.Client.ClientShared.ErrorDetails..ctor(String message, Nullable`1 errorCode, String requestId, Exception exception)
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.<>c__DisplayClass1.b__0()
at Microsoft.Mashup.Client.ClientShared.UnexpectedExceptionHandler.HandleException(Exception e)
at Microsoft.Mashup.Host.Document.ExceptionHandlerExtensions.HandleExceptions(IExceptionHandler exceptionHandler, Action action)
at Microsoft.PowerBI.Client.Program.Main(String[] args)

 

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