Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago
Solved

Shared mailbox

Hi I'm connecting to a shared mailbox. Works fine in desktop when I select UPN. Data refreshes fine. Now, in the service portal I must configure credentials, and choose either basic/oath2 optio...
  • Anonymous's avatar
    Anonymous
    8 years ago

    Anonymous,

    What do you mean "select UPN"? Do you connect to Exchange Online or Exchange? When you connect to Exchange Online, please choose "Microsoft Account" in Power BI Desktop, and then choose OAuth2 authentication in Power BI Service.



    Regards,
    Lydia

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Anonymous,

What do you mean "select UPN"? Do you connect to Exchange Online or Exchange? When you connect to Exchange Online, please choose "Microsoft Account" in Power BI Desktop, and then choose OAuth2 authentication in Power BI Service.



Regards,
Lydia

Cofs_LThao's avatar
Cofs_LThao
New Member
6 years ago

Hi Anonymous ,

 

I'm having a similar issue with connecting a shared mailbox to the Power BI services.

I'm successful with connecting to it on the Power BI Desktop and using the Exchange Online connector and my Microsoft account.

 

But after publising it and trying to connect the data source credentails with OAuth2 authentication in Power BI Service, I get an error that my credentails cannot be used for the Exhange source. My account has access to the shared mailbox. Am I missing somthing?