Forum Discussion

smerchant's avatar
smerchant
Helper I
9 years ago

ServiceNow Integration Content Pack - Live Data

I have connected the ServiceNow content pack and reports/dashboard are generated fine, but I noticed that history textbox where you put number of days has no impact on the report.  I have refreshed t...
smerchant's avatar
smerchant
Helper I
9 years ago
Anonymous, thanks for your reply. Is there any documentation available explaining what do we really get for example, 30 or 60 days data and when it refresh as per the schedule what does it bring?
  • smerchant's avatar
    smerchant
    Helper I
    9 years ago

    Anonymous

     

    Thanks. Do we know how many days of data is being returned from the content pack? 30 day or 60 days?

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      smerchant,

      You may need to check date column to calculate the days in your dataset.

      Regards,

      • smerchant's avatar
        smerchant
        Helper I
        9 years ago

        I did some testing and noticed that actually the dataset is quite recent, I think you might able to pull the latest data through this content pack.  It is a shame that there is no clear documentation for this.