Forum Discussion

Pikman's avatar
Pikman
New Member
9 years ago

Salesforce import error

Hi all,
 
Does anyone know what I can do when I get this error while importing SFDC reports?
It has worked before.
 

I guess there is an issue within one of the newer reports that I have not previously connected, although I am only guessing.

 
Thanks.
Jon
 
We couldn't import data from Salesforce Reports
There was an error when processing the data in the dataset.
Please try again later or contact support. If you contact support, please provide these details.

 

Data source errorObject reference not set to an instance of an object.. The exception was raised by the IDataReader interface.
Activity IDb763a417-8fe2-3c54-397a-2506e948ebdf
Correlation ID0acda663-5d17-b06e-0b3f-883249da5da0
Request ID3e8b470b-f1eb-3c3a-1f70-e9adf84cf843
Status code400
TimeMon Jul 10 2017 11:26:24 GMT+0200 (W. Europe Daylight Time)
Version13.0.1828.219
Cluster URIhttps://wabi-west-us-redirect.analysis.windows.net

 

Need Help

5 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Pikman,

    Could you please check that if you can connect to your source using the Salesforce Reports connector in Power BI Desktop?

    Regards,

    • Pikman's avatar
      Pikman
      New Member
      9 years ago
      Yes, I can still import some reports but not all.
      Maybe there is something I am not aware of.

      So far I have been unable to identify which report is causing the failure, or if the issue is the size of the data.

      Thanks for the response,
      Jon
      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        Pikman,

        Please use fiddler to monitor what happened during the connection process, and post fiddler trace log here.

        Regards,

  • ReportMaster's avatar
    ReportMaster
    Post Partisan
    1 year ago

    Hi Pikman were you able to find a solution? As a workaround, maybe you can try to test your connection with a 3rd party connecto, which pulls data directly from SF objects API. I've tried windsor.ai, supermetrics and funnel.io. I stayed with windsor because it is much cheaper so just to let you know other options. In case you wonder, to make the connection first search for the Salesforce connector in the data sources list:

     

     

    After that, just grant access to your Salesforce account using your credentials, then on preview and destination page you will see a preview of your Salesforce fields:

     

     

    There just select the fields you need. It is also compatible with custom fields and custom objects, so you'll be able to export them through windsor.  Finally, just select PBI as your data destination and finally just copy and paste the url on PBI --> Get Data --> Web --> Paste the url. 

     

  • metrica's avatar
    metrica
    Post Prodigy
    14 days ago

    Hi Pikman 

     

    Since some reports still import successfully, the thread does not identify the root cause. I would test the failing reports individually and compare their report types, fields, formulas, and groupings.

     

    Power BI Connector for Salesforce supports tabular, summary, matrix, and joined reports without the native connector's 2,000-row limit.

     

    AppExchange and 30-day trial:
    https://appexchange.salesforce.com/appxListingDetail?listingId=31526f0e-abd8-4cb5-bd1a-3bd56b5c0577

     

    Docs and support:
    https://metricasoftware.com/docs/salesforce/
    https://metricasoftware.com/docs/salesforce/contact-support/

     

    Cheers,
    Metrica Team