Forum Discussion
Salesforce Objects Agent Work and User Presences not available for query
There are 2 Omni objects in Salesforce Agent Work and User Presences, I can't find any of these 2 objects in Power BI. Both the objects are part of Salesforce Omni Channel solution.
I think the problem is related to the API version, Power BI connector is using 29 and, for example, AgentWork is 32 or later.
A workaround can work, extract with dataloader, sync to another db, copy records to custom object, etc, but we can not connect to the object with current connector.
Pablo