Forum Discussion

richardnlove918's avatar
richardnlove918
Frequent Visitor
2 years ago

Report Builder: Get Data

I'm looking to merge/combine two csv files and cannot do so due to privacy issues.  I set the privacy to allow combining data but get the following: 

An error occurred while communicating with another service, please try again later. If this problem recurs, please contact support with this message. (Request ID: 46ea7bb5-594c-4f7a-b8bc-fd111e120b04)

Need Help

2 Replies

  • ToddChitt's avatar
    ToddChitt
    Super User
    2 years ago

    Please tell us the steps you took to attempt the combining of the data. Can you pull each source independently of the other?

    • richardnlove918's avatar
      richardnlove918
      Frequent Visitor
      2 years ago

      Hi Todd, it is a simple merge between two csv files.  Each query loads independently with no problem.  I set ignore privacy levels and the merged data is visable in preview but when I save I seem to lose the privacy setting and the data does not load.