Forum Discussion
Remove Gateway
Hi Anonymous,
In Power BI Service, some data sources require gateway to refresh data, for example: SQL Server, SSAS,...etc. So if you delete both personal gateway and data gateway, it's also not able to refresh data. Please check whether data sources require gateway refer to this article: Data refresh in Power BI.
In your scenario, it said the personal gateway is offline. Please go to the server which has personal gateway installed, find and open the personal gateway, check whether it's running like below:
And the message said "You don't have any data gateways", it means you haven't created a data source used in the dataset under the data gateway. You need to configure a data source under the data gateway firstly, then you can select it when you configure dataset settings. For more information, please refer to this article: Manage your data source - SQL Server.
If you have any question, please feel free to ask.
Best Regards,
QiuyunYu
I had the same error while my gateway and datasource where up and running:
Your data gateway (Power BI – personal) is offline or couldn't be reached.
Please try again later or contact support. If you contact support, please provide these details.
The trick was to attach the data source to the gateway under "Settings -> DataSources" .
The gateway I initially set up for testing purposes was on a server that no longer exists (test equipment). How can I disassociate this old personal gateway? Every time I set up a new dataset it always attaches to this non-existent gateway and I can't use my new Enterprise Gateway because of this.
HI Have you resolved your issue?
I have the same one...hope you can help...Hi,
I can't remember exactly what I did in this situation. However I feel like what I did was probably install a gateway again on my machine. I may have then need to republish my datasets, or even delete my datasets and the republish them.
Let me know how you get along.
