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KishNSI's avatar
KishNSI
Frequent Visitor
8 years ago

Random Failures to Refresh via On-Premises Data Gateway

I'm having a seemingly random issue where several of my ~15 reports simply fail to refresh each night. There's no apparent pattern to it, it's just a random one or group.

 

Has anyone else seen this? I upgraded the software a couple days ago but if anything it has gotten worse.

Need Help

3 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    8 years ago

    KishNSI,

    What error message do you get when refresh fails?

    Regards,
    Lydia

    • KishNSI's avatar
      KishNSI
      Frequent Visitor
      8 years ago

      This is one from this morning.

       

      Last refresh failed: Fri Nov 03 2017 00:13:16 GMT-0400 (Eastern Daylight Time) 
      The gateway operation has been cancelled explicitly by the user or from a timeout.

      Cluster URI:WABI-US-NORTH-CENTRAL-redirect.analysis.windows.net
      Activity ID:8fd2503a-7773-4aee-9394-82b71b5c0ae8
      Request ID:84a2db9f-49b7-474e-8c32-8f519af5f8b5
      Time:2017-11-03 04:13:16Z

       

      Other reports refreshed without issue last night.

      • Anonymous's avatar
        Anonymous
        Not applicable
        8 years ago

        KishNSI,

        What is the result when you perform a manual refresh in Power BI Service? How about delete the dataset and re-publish PBIX file? Also please check if you have any issues about relationships in your dataset.

        Regards,
        Lydia