Hi, I'm having problems connecting to SSAS from the app.powerbi.com via On Premises Gateway Scenario:SSAS tablar is installed & On premises gateway are installed on the same machine. They will be on different machines later but we want to assure that there are no closed port issues between both servers for testing.The gateway works for passing through SQL Server queries.The SSAS database can be connectod to via the gateway management on app.powerbi.com.The SSAS database can be loaded into Power BI Desktop (and published - but then it breaks).The Data source can be found on app.powerbi.com -> create report -> get data -> sql server analysis services; but when we try to connect 'something went wrong'. Error Message:Something went wrong Couldn't load list of databases. Please try again later.Please try again later or contact support. If you contact support, please provide these details.Activity ID32ea249b-ca13-4f85-849e-f6bd8160d828Request IDa00bb61d-076a-11fd-104f-ba1411c23430Correlation ID4f130e32-dc3f-4367-6a70-cd6ccedba412Status code500TimeFri Oct 27 2017 14:43:00 GMT-0400 (Eastern Daylight Time)Version13.0.2819.181Cluster URIhttps://wabi-north-europe-redirect.analysis.windows.net What could be the issue?

Anonymous, Do you use domain account to install the gateway and also use domain account to connect to SSAS? What account do you use to run SSAS service? Please make sure that you use same domain account rather than local machine account to run SSAS service and connect to SSAS database when adding data source within gateway. Regards,Lydia

Problems connecting to SSAS through On Premises Gateway

5 Replies

Anonymous

Not applicable

8 years ago

Anonymous,

In your scenario, please make sure that the email address you use to sign in Power BI Service matches a defined UPN within local Active Directory Domain. Also please post gateway log which is located at C:\Users\PBIEgwService\AppData\Local\Microsoft\on-premises data gateway\Gateway*.log .

There is also an article about troubleshooting data source error for your reference.

https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem-tshoot/#data-sources

Regards,
Lydia

Anonymous

Not applicable

8 years ago

Hi Anonymous

Thanks for the post. Here is the repeating part of the error log:

GatewayPipelineErrorCode=DM_GWPipeline_Gateway_DataSourceAccessError
ErrorCode=-1056899072 --->
[1]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.GatewayPipelineWrapperException: Substituted: AdomdErrorResponseException:<pi>Microsoft.AnalysisServices.AdomdClient.AdomdErrorResponseException: The following system error occurred:  A specified logon session does not exist. It may already have been terminated. 
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()</pi>

GatewayPipelineErrorCode=DM_GWPipeline_UnknownError
InnerType=AdomdErrorResponseException
InnerMessage=<pi>The following system error occurred:  A specified logon session does not exist. It may already have been terminated. </pi>
InnerToString=<pi>Microsoft.AnalysisServices.AdomdClient.AdomdErrorResponseException: The following system error occurred:  A specified logon session does not exist. It may already have been terminated. 
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()</pi>
InnerCallStack=   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()
  ([1]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.GatewayPipelineWrapperException.StackTrace:)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.XmlaClientProvider.Connect(Boolean toIXMLA)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.ConnectToXMLA(Boolean createSession, Boolean isHTTP)
   at Microsoft.AnalysisServices.AdomdClient.AdomdConnection.Open()
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()
   --- End of inner exception stack trace ---
  ([0]Microsoft.PowerBI.DataMovement.Pipeline.Diagnostics.AdomdDataAccessErrorResponseException.StackTrace:)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayDataAccess.AdomdConnectionProvider.OpenConnectionAsync()
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.ConnectionStrings.AdoNetDbFullConnectionString.<OpenConnectionAsync>d__18.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.AdoNetDbConnectionPool.<>c__DisplayClass1_0.<<CreateObjectInstance>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__7`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.AdoNetDbConnectionPool.<CreateObjectInstance>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Pool.BasePool`3.<CreatePoolObject>d__24.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Pool.StatelessPool`2.<Get>d__10.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessor.<>c__DisplayClass10_0.<<GetDatabaseConnection>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__7`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessor.<GetDatabaseConnection>d__10.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessor.<>c__DisplayClass1_0.<<EnsureConnection>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__7`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessor.<EnsureConnection>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessorDispatcher.<DispatchImpl>d__1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.GatewayProcessorDispatcher.<Dispatch>d__0.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<DeserializeImpl>d__9.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<>c__DisplayClass8_0.<<Deserialize>b__0>d.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.Common.Diagnostics.PipelineTelemetryService.<ExecuteInActivity>d__7`1.MoveNext()
--- End of stack trace from previous location where exception was thrown ---
   at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw()
   at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task)
   at Microsoft.PowerBI.DataMovement.Pipeline.GatewayCore.Serialization.GatewayDeserializer.<Deserialize>d__8.MoveNext()

Anonymous
Not applicable
8 years ago
Anonymous,

Do you use domain account to install the gateway and also use domain account to connect to SSAS? What account do you use to run SSAS service? Please make sure that you use same domain account rather than local machine account to run SSAS service and connect to SSAS database when adding data source within gateway.

Regards,
Lydia

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Problems connecting to SSAS through On Premises Gateway

5 Replies

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