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shunsho's avatar
shunsho
Frequent Visitor
9 years ago
Solved

Problem with Personal Gateway from June 1st

Hello everyone.   I have a Pro Account. Since today, my Personal Gateway doesn't connect to the service.   Some times it shows the message "Please wait while the gateway connects to the service" ...
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  • Anonymous's avatar
    Anonymous
    9 years ago

    Now it works :) I think problem solved

Anonymous's avatar
Anonymous
Not applicable
9 years ago

I am Pro user and I have also problem with personal gateway from today. My error is : Register gateway failed after and reinstal when I try to sign in.

 

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Same.  Cannot get the personal gateway to register ("Register gateway failed.").  Started happening 6/1/17.  Reinstalled both on-prem and personal gateways several times with reboots in between uninstalls re-installs.  On-prem gateway was and continues to be just fine.