Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
4 years ago
Solved

Preview refreshing taking forever

I'm facing issue with preview refreshing. When I click on the query, click refresh preview, and then the three dots spin across the top of the screen with nothing else happening. Till yesterday it was fine but when I downloaded the latest file ( Cosmetic changes applied by teammate only in dashboard), I get '?' on each of query and I'm not able to see any data.

Same '?' for all the queries. 
Data sources: SQL server and blob storage
Anyone else faced similar issue, plz help

 

  • Anonymous's avatar
    Anonymous
    4 years ago

    Hi Anonymous. Yes, It couldn't load the data and I was unable to see the preview for all the queries, I tried clearing the cache, still the same problem. Finally it worked after some time when I connceted to a different remote setup and downloaded this PBI there.
    Version: 2.108.603.0 64-bit (August 2022)

     

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi Anonymous. Yes, It couldn't load the data and I was unable to see the preview for all the queries, I tried clearing the cache, still the same problem. Finally it worked after some time when I connceted to a different remote setup and downloaded this PBI there.
    Version: 2.108.603.0 64-bit (August 2022)

     

  • v-kkf-msft's avatar
    v-kkf-msft
    Community Support

    Hi Anonymous ,

     

    Do you mean when you connect to the data source it won't load the data? Have you tried clearing the cache and credentials and reloading? Which version of Desktop are you using?

     

    Best Regards,
    Winniz