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Data1's avatar
Data1
Frequent Visitor
6 years ago

PowerBI - Getting Data from Microsoft Exchange: Some Inbox sub folders (Outlook 365) not imported

Hi, 

I am making statistics for shared mailbox but noticed that inbox email qty does not match - is lower

So I found that the reason is that some sub folders in the inbox are missing in the list completely

Othervise missing folders are visible in both desktop app and office 365 online

Need Help

3 Replies

    • Data1's avatar
      Data1
      Frequent Visitor
      6 years ago

      Zoe,

      These are simple subfolders in the inbox

      foe example:

      Mail/Inbox/AAA

      Mail/Inbox/CCC

      are in folder list in Power BI but 

      Mail/Inbox/BBB

      Mail/Inbox/DDD

      Mail/EEE

      are not listed, so half of email count is missng in Bower BI statistics

      • Data1's avatar
        Data1
        Frequent Visitor
        6 years ago

        Anyone has a clue how to fix?