Skip to main content
cancel
Showing results for 
Search instead for 
Did you mean: 

Vote for your favorite vizzies from the Power BI Dataviz World Championship submissions. Vote now!

Reply
a_mixed_life
Resolver I
Resolver I

PowerBI Gateway - Personal - Unable to connect

I seem to be having a difficult time getting PowerBI Gateway - Personal to connect during the install. It prompts me to sign-in and attempts to connect and then an error. Error is specifically stating that the connection failed.

 

Any ideas on how to get this working? Followed every step through the way so I'm not sure why it isn't working. 

My windows environment is 64-bit as well as it's a VM. In the process of creating a Demo to connect to Dynamics NAV demo database. However the gateway isn't connecting.

Kris
3 REPLIES 3
Anonymous
Not applicable

@a_mixed_life Have you run through all the troubleshooting steps outlined here?

Yes I have. 

 

The VM (Windows) is not part of a domain/AD so there's no Group Policy associated. It is a clean VM install and just recently installed Dynamics NAV 2016 Demo. I'm designing it so that I can demo the process.

 

There isn't any prior Gateway install as well so I'm not sure why it continues to fail.

 

Continues to error out with "Registering the Analysis Service Connector failed: Reconnecting".

Kris
Anonymous
Not applicable

@a_mixed_life I don't have the specific answer at the moment, maybe someone else can chime in. But I suspect it's because you are trying to connect a gateway from an unrecognized domain into your Power BI Service (which is tied directly to your domain/allowed domains via Azure AD)

Helpful resources

Announcements
Power BI DataViz World Championships

Power BI Dataviz World Championships

Vote for your favorite vizzies from the Power BI World Championship submissions!

Sticker Challenge 2026 Carousel

Join our Community Sticker Challenge 2026

If you love stickers, then you will definitely want to check out our Community Sticker Challenge!

January Power BI Update Carousel

Power BI Monthly Update - January 2026

Check out the January 2026 Power BI update to learn about new features.

FabCon Atlanta 2026 carousel

FabCon Atlanta 2026

Join us at FabCon Atlanta, March 16-20, for the ultimate Fabric, Power BI, AI and SQL community-led event. Save $200 with code FABCOMM.