Forum Discussion

HDRA's avatar
HDRA
Regular Visitor
1 year ago
Solved

Power Query Issue in Power BI: Unable to Cancel Refresh

Hi everyone, I'm having a problem with Power Query in Power BI only, I can't cancel a current refresh using the “Cancel Refresh” button in the “Refresh Preview” button drop-down list it is greyed. C...
Need Help
  • v-ssriganesh's avatar
    v-ssriganesh
    1 year ago

    Hi HDRA,

    We regret the inconvenience caused and acknowledge your requirements. Please consider raising a Microsoft support ticket for further investigation. You can explain all the troubleshooting steps you have taken to help them better understand the issue.

    You can create a Microsoft support ticket with the help of the link below:
    https://learn.microsoft.com/en-us/power-bi/support/create-support-ticket

    If this helps, please accept it as a solution and drop a "Kudos" so other members can find it more easily.

    Thank you.

Omid_Motamedise's avatar
Omid_Motamedise
Icon for Super User rankSuper User
1 year ago

This issue usually happens when Power BI is processing a heavy query or is unresponsive. Try minimizing resource usage by closing other applications, waiting a bit longer, or forcing Power BI to close and reopening it. If the issue persists, consider optimizing your query to reduce load time.