Forum Discussion

Bokazoit's avatar
Bokazoit
Icon for Post Prodigy rankPost Prodigy
10 years ago
Solved

Power BI non pro refresh of data

I seem to remember that schedule a refresh of data or do a refresh on data is part of free solution as long as it is done manually or once every day. But I get this message no matter what I do:   T...
Need Help
  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    10 years ago

    Hi Bokazoit,

     

    From the error message, it seems that the dataset contains on-premise data source which requires gateway, while both personal gateway and on-premise data gateway are not available for free user. So you need to get pro account to make data refresh. You can see: Data refresh by subscription type.

     

    Best Regards,
    Qiuyun Yu

  • Greg_Deckler's avatar
    Greg_Deckler
    10 years ago

    If you create a report using Pro license features, then viewers are also required to have Pro licenses.

Greg_Deckler's avatar
Greg_Deckler
Icon for Community Champion rankCommunity Champion
10 years ago

Refreshing on-premises data is only included in hte Pro license. So, if you really have on-premises data, you should only be able to do that in Pro (refresh at all). The once a day for Free license is for cloud-based data.

 

What is/are the data source(s) for the your report?

 

It could be a bug introduced in the Service or a bug that was allowing you to refresh the data in the first place that got fixed. Can't be sure until we know where the data is coming from.