Forum Discussion

Curcuma's avatar
Curcuma
Frequent Visitor
1 year ago
Solved

Power BI Power Query connector to Customer Insights Data not working

Hi,   I had a Customer Insights Data connector set up in Power BI to get data from Customer Insights Data and analyze it in Power BI. This connection is in beta and uses the power query command Cus...
Need Help
  • Anonymous's avatar
    Anonymous
    1 year ago

    Hi Curcuma 

    This issue has been escalated to the technical team and the team engineers are working on the issue.

    You can consider to use dataverse connector, the customer insight connector is still a preview feature, it is recommended to use the Dataverse connector first.

    you can refer to the following link, it is also mentioned in the documentation.

    Power BI connector (preview) - Dynamics 365 Customer Insights | Microsoft Learn

     

    Best Regards!

    Yolo Zhu

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

     

Curcuma's avatar
Curcuma
Frequent Visitor
1 year ago

Hi Yolo,

thanks for your help, the Power BI - Customer Insights Data connector is working again.

Unfortunately we cannot use the Dataverse connector as the relevant CID entities are not there.

This is a stand alone implementation of Customer Insights Data, no data is coming from Dataverse. As far as I know if you don't import Dataverse\Contacts in CID, CID will not populate Dataverse with its entities. Is this not so?

Thank you again for your help