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jigr69's avatar
jigr69
Frequent Visitor
9 years ago
Solved

Power BI Gateway Installation

Hi all.     I'm trying to install the Power BI Data Gateway on a computer which happens to be running Windows Server Standard 2007 but without any success. I have installed the personal version on ...
General Comment
  • Anonymous's avatar
    Anonymous
    9 years ago

    jigr69,

    Firstly, according to the above error message, you are installing on-premises gateway but not on-premises gateway(personal mode). As per this article, on-premises gateway can only be installed on 64-bit version of Windows 7/Windows Server 2008 R2(or later), please ensure that your server meets this requirement.

    Secondly, when installing the on-premises gateway, please ensure that you right-click  the setup package and select “Run as administrator” to start the installation. Also turn off any antivirus software in case that it blocks the installation of Power BI gateway.

    Regards,
    Lydia

Adm_Prismatec's avatar
Adm_Prismatec
New Member
6 years ago

I have the same error when installing the gateway on Windows Server 2008 R2. I already install Framework 4.6:

 

MSI (s) (28:68) [11:39:56:561]: Created Custom Action Server with PID 7744 (0x1E40).
MSI (s) (28:18) [11:39:56:623]: Running as a service.
MSI (s) (28:18) [11:39:56:623]: Hello, I'm your 32bit Elevated custom action server.
MSI (s) (28:58) [11:39:56:717]: Executing op: ActionStart(Name=InstallServices,Description=Installing new services,Template=Service: [2])
MSI (s) (28:58) [11:39:56:717]: Executing op: ProgressTotal(Total=1,Type=1,ByteEquivalent=1300000)
MSI (s) (28:58) [11:39:56:717]: Executing op: ServiceInstall(Name=PBIEgwService,DisplayName=On-premises data gateway service,ImagePath="C:\Program Files\On-premises data gateway\Microsoft.PowerBI.EnterpriseGateway.exe",ServiceType=16,StartType=2,ErrorControl=32769,,,,StartName=NT SERVICE\PBIEgwService,Password=**********,Description=The on-premises data gateway service)
MSI (s) (28:58) [11:39:57:138]: Product: GatewayComponents -- Error 1923. Service 'On-premises data gateway service' (PBIEgwService) could not be installed. Verify that you have sufficient privileges to install system services.

Error 1923. Service 'On-premises data gateway service' (PBIEgwService) could not be installed. Verify that you have sufficient privileges to install system services.
MSI (s) (28:58) [11:39:57:138]: User policy value 'DisableRollback' is 0
MSI (s) (28:58) [11:39:57:138]: Machine policy value 'DisableRollback' is 0
Action ended 11:39:57: InstallFinalize. Return value 3.
MSI (s) (28:58) [11:39:57:153]: Executing op: Header(Signature=1397708873,Version=405,Timestamp=1332436214,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)