Forum Discussion
Power BI Gateway Installation
- Anonymous9 years ago
jigr69,
Firstly, according to the above error message, you are installing on-premises gateway but not on-premises gateway(personal mode). As per this article, on-premises gateway can only be installed on 64-bit version of Windows 7/Windows Server 2008 R2(or later), please ensure that your server meets this requirement.
Secondly, when installing the on-premises gateway, please ensure that you right-click the setup package and select “Run as administrator” to start the installation. Also turn off any antivirus software in case that it blocks the installation of Power BI gateway.
Regards,
Lydia
I think the issue is down to this:
Personal gateway fails to install as a service even though you are a local administrator for the computer - Installation can fail if the user is in the computer’s local Administrator group, but group policy does not allow that username to log on as a service. At the moment, ensure the group policy allows a user to log on as a service. We’re working on a fix for this issue.
I wonder when Microsoft are going to fix this?