Forum Discussion

MelissaSnell's avatar
MelissaSnell
Helper I
10 years ago

Possible BUG? Power BI Personal Gateway Does not close Database connections to PostGreSQL

We have about 6 datasets that are set to refresh on a schedule. This works as expected. However periodically the source PostgreSql database starts to deny connections because the number of connection...
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MelissaSnell's avatar
MelissaSnell
Helper I
10 years ago

This is still an issue for us. 

 

I can't find anything in the Gateway updates that suggestst that this problem is even recognised.

 

The workaround does drop the connections, but the number of concurrent connections is building up now prior to the closing of the connections to levels that are starting to cause issues with other systems that require connections.

 

Does anyone know if this is going to be dealt with?

timrwilliams's avatar
timrwilliams
New Member
9 years ago

We're also seeing this issue.

 

The poor handling of connections also results in a failed refresh if you do a database restore of the source Postgres database. Personal Gateway has to be restarted in order to flush out its connections and reconnect successfully.

 

We're currently having to periodically run a variation of the suggested script (updated for Personal Gateway 2.0) to restart our gateway. 

 

 

Taskkill /IM GWConfig.exe /F
timeout /t 5
& "C:\Users\Administrator\AppData\Local\Power BI Gateway - Personal\2.0\Configurator\GWConfig.exe"
Exit

 

 

  • chuarkai's avatar
    chuarkai
    New Member
    8 years ago

    Any permanent solution for this bug ? I see that it has been discussed since 2015.