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obaechtiger's avatar
obaechtiger
Regular Visitor
9 years ago
Solved

Personal gateway credentials issue

Hi,   I am using the Trial version of power BI Pro and have installed the personal gateway in order to connect to an on premises data source.   After installing the gateway, in power BI it is men...
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  • obaechtiger's avatar
    obaechtiger
    9 years ago

    Hi Guys,

     

    Thanks for your input and your support regarding this issue.

     

    It seems that Microsoft has corrected this issue last night: the Edit credentials link is now available again!!

     

    Best regards,

     

    Omar

Anonymous's avatar
Anonymous
Not applicable
9 years ago

obaechtiger I have had this same issue. I noticed it yesterday with a new dataset I uploaded. Just a simple excel file for testing and I was unable to refresh. I updated by personal gateway, stopped the service, started the service and redeployed the PBIX mulitple times. I see the same behavior you describe below.

There is an error warning on the power bi support site, but it only references SharePoint as a data source...

Looks like I'm in a different region as well 

 

 

  • dsutt519's avatar
    dsutt519
    Advocate III
    9 years ago

    I've been having the same issue since yesterday morning. Very sad :(

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      dsutt519obaechtiger I've created an issue with link to this thread. Throw your "votes" on it here

      • TorbenL's avatar
        TorbenL
        Advocate I
        9 years ago

        Anonymousobaechtigerdsutt519

        I'm facing the excact same issue. My datasets has been working ok until earlier today ago where I re-published a dataset with som minor changes. When I try to refresh in the Power BI Service, I get the same error "The credentials stored in the cloud is missing". The 'Data Source Credentials' section is complete wiped out, so I am not able to update any of the credentials.

         

        1) The Personal Data Gateway is running fine. 2) I have tried deleting and re-publishing the PBIX file again without any luck.
        For information my dataset consist of an SQL-server in AWS  and Onedrive for Business files.

         

        I am in general very pleased with the Power Bi Dektop experience... but I must admid that trying to schedule a stable refresh i Power BI Service is close to a nightmare. I hope Microsoft will be able to improve this part of Power BI.

         

        Best regards,

        Torben