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arthurnotaro's avatar
arthurnotaro
Frequent Visitor
9 years ago

Personal Gateway

I had a personal gateway set up, but it suddently went offline. 

 

I tried uninstalling the gayeway and installing it again, but it gives an error, saying I have to uninstall the Data Management Gateway.

 

But I don't have any application with such name. 

 

Does anyone know how to solve this?

 

Thank you very much. 

2 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi arthurnotaro,

    It seems that you don’t uninstall Power BI personal gateway completely. I would recommend you use CCleaner to clean up registry of personal gateway, and manually delete personal gateway folder under C:\Program Files, then re-install Power BI personal gateway.

     

    Thanks,
    Lydia Zhang