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Anonymous
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Personal Gateway suddenly stopped working

Hi,

 

My personall gateway have stopped working today.  I've tried to reinstall but nothing changed. When I want to run it shows message : "Register gateway failed.".

 

This below is from event viewer:

 

Error from PersonalGatewayConfigurator, exception: System.AggregateException: One or more errors occurred. ---> Microsoft.DataTransfer.DIAgentClient.HostServiceException: Register gateway failed.

at Microsoft.DataTransfer.DIAgentClient.GatewayResourceManagement.<SetGatewayKeyAsync>d__47.MoveNext()

--- End of inner exception stack trace ---

at System.Threading.Tasks.Task.ThrowIfExceptional(Boolean includeTaskCanceledExceptions)

at System.Threading.Tasks.Task.Wait(Int32 millisecondsTimeout, CancellationToken cancellationToken)

at Microsoft.DataTransfer.AgentSdk.GatewayProvider.SetGateway(String gatewayName, SecureString gatewayKey)

at Microsoft.DataTransfer.PowerBIGatewayAgent.ConfiguratorWorkflowSteps.CreateOrUpdatePersonalGatewayKey(Boolean isTakeOver)

at Microsoft.DataProxy.PowerBIPersonalGatewayConfigurator.PersonalGatewayModel.CreateOrUpdateGatewayKey()

at Microsoft.DataProxy.PowerBIPersonalGatewayConfigurator.MainViewModel.WizardStateMachine(Boolean retryCurrentState)

at Microsoft.DataProxy.PowerBIPersonalGatewayConfigurator.WizardViewModelBase.DoNextWorker(Object param)

at Microsoft.DataProxy.PowerBIPersonalGatewayConfigurator.RelayCommand.<>c__DisplayClass6.<Execute>b__4()

---> (Inner Exception #0) Microsoft.DataTransfer.DIAgentClient.HostServiceException: Register gateway failed.

at Microsoft.DataTransfer.DIAgentClient.GatewayResourceManagement.<SetGatewayKeyAsync>d__47.MoveNext()<---

 

Please help as I have couple of important reports.

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