Forum Discussion
Personal Gateway Not Reachable
Hello, I am getting the below error message:
That's odd considering your image shows that it knows that your gateway is online. What type of source is "75PROD"?
Your best best may be a frowny face to support. It is the smiley face icon in the upper right. It allows you to describe the problem and take a screen shot. I have had VERY GOOD success when using this feedback mechanism. I generally receive a very timely reply from the support team.