Forum Discussion
Personal Gateway Not Reachable
Hello,
I am getting the below error message:
18 Replies
- Greg_DecklerCommunity Champion
That's odd considering your image shows that it knows that your gateway is online. What type of source is "75PROD"?
Your best best may be a frowny face to support. It is the smiley face icon in the upper right. It allows you to describe the problem and take a screen shot. I have had VERY GOOD success when using this feedback mechanism. I generally receive a very timely reply from the support team.
- AkahnAdvocate IV
Microsoft appears to be aware of the bug. I sent in a feedback request and got this message from Microsoft:
Hi!
Thank you for your technical inquiry. Data refresh is actually a known issue we are experiencing and we expect to have it resolved within the next 24-48 hours. We appreciate your patience as we get this ironed out.
Please let me know if there is anything else I can help assist you with!
Thank you!
Jenny - Pui-YanRegular Visitor
I have the same issue, strange thing yesterday the scheduler was working fine, till i have reinstalled the powerBIgateway.
- AnonymousNot applicable
Same Problem, with both local files and external data sources....
- TonyFrequent Visitor
Any fix yet?
- AkahnAdvocate IV
I'm still waiting on a fix. Anybody having any luck yet?
- jasonlosserHelper I
No fix yet. Still broken
- TonyFrequent Visitor
I have the same issue... with Azure SQL DB
- jasonlosserHelper I
Same issue I am having with an on-prem sql server. I've been corresponding with MSFT support for a week with zero success.
- TitaniumFrequent Visitor
Same Issue here with SQL server...
- AkahnAdvocate IV
I have the same issue
- farendtAdvocate II
Getting the same issue with csv file on a shared network drive (X), while the same file from the system drive (C) is working fine. I contacted support via the smiley feedback system, waiting for a reply now.