Forum Discussion
kevinantholt
9 years agoNew Member
Personal Gateway No Credentials
I've installed and re-installed the personal gateway multiple times however it never askes for credentials and it says connected on my computer. In the cloud it says I haven't insatlled a gateway and...
kevinantholt
9 years agoNew Member
Thanks for your response.
I can't get it to show up like what you have on screen.
When I uninstall and try to install again with the links I get these 2 error. which migh have something to do with it.
I can download and install directly from PBI's Product Page but when I do that I can't get it to shown under my Data Gateway setting.
v-qiuyu-msft
9 years agoCommunity Support
Hi kevinantholt,
The message you get is caused by the personal gateway is not available. You can see this article: Gateway connection. Please try again download PowerBIGatewayInstall.exe file to install personal gateway.
Best Regards,
Qiuyun Yu