Forum Discussion

kevinantholt's avatar
kevinantholt
New Member
9 years ago

Personal Gateway No Credentials

I've installed and re-installed the personal gateway multiple times however it never askes for credentials and it says connected on my computer. In the cloud it says I haven't insatlled a gateway and...
Need Help
v-qiuyu-msft's avatar
v-qiuyu-msft
Community Support
9 years ago

Hi kevinantholt,

 

After we installed and configured the personal gateway, we can find it in the dataset settings if the dataset requires gateway whether the gateway was online or offline. In your scenario, I guessed you looked personal gateway via "Manage Gateways", so it always prompted you to install the gateway.

 

Please deploy the .pbix file to Power BI Service which requires gateway( eg: connect to SQL Server database in Import mode ), then navigate to the Settings->Datasets-> Gateway connection. Please check if you can find the personal gateway.

 

 

 

In addition, please exit personal gateway then rerun it to see if the personal gateway status is online.

 

If you have any question, please feel free to ask.

 

Best Regards,
Qiuyun Yu

kevinantholt's avatar
kevinantholt
New Member
9 years ago

Thanks for your response.

I can't get it to show up like what you have on screen.

When I uninstall and try to install again with the links I get these 2 error. which migh have something to do with it.

I can download and install directly from PBI's Product Page but when I do that I can't get it to shown under my Data Gateway setting.