On-premises data gateway (personal mode) not connecting.

Hi Anonymous,

Typically this is caused by a firewall blocking Service Bus. You can confirm by using the following

https://powerbi.microsoft.com/en-us/documentation/powerbi-gateway-onprem-tshoot/#firewall-or-proxy

The gateway is configured to use the default proxy settings, however many organizations only proxy port 80 and 443. Since Service Bus uses different ports by default, start by forcing Service Bus to use port 80 or 443. Keep in mind the on-premises data gateway (personal mode) is typically installed under "%localappdata%\Microsoft\On-premises data gateway (personal mode)".

After enabling changing the configuration file, you will need to kill the on-premises data gateway (personal mode) process (Microsoft.PowerBI.DataMovement.PersonalGateway.exe) and relaunch the configurator.

Best Regards,
Qiuyun Yu