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CFOChrisH's avatar
CFOChrisH
Frequent Visitor
9 years ago
Solved

On-premises data gateway (personal mode) Key Error

Hey all,   I am moving from a Personal Gateway to the new On-Prem data gateway (personal mode). When I try to sign in, I get the following error message:   "Error generating an asymmetric key. Ke...
  • CFOChrisH's avatar
    CFOChrisH
    9 years ago

    Hey Atish,

     

    Interesting timing on this, as I was able to get a workaround yesterday. In order to make the personal gateway work, I set up a new virtual machine that was on Windows Server 2012 R2 Standard. (I had to setup a new machine because the client owns the other older machine and didn't want to upgrade). The Gateway (Personal Mode) is running like a gem on this new machine, which may mean there is a problem with running it on Windows Server 2008 R2 Enterprise

     

    What are the specs of the machine you're trying to run this on?

     

     

dy's avatar
dy
New Member
4 years ago

CFOChrisH  Hi, i need your help. it's been a week stuck on it. having error "Failed to decrypt data: Key not valid for use in specified state". 

let me brief you about my scenario,  I'm using enterprise gateway. all data sources is working fine in which i use data import method. but when i use Direct Query method it's giving me this error "Failed to decrypt data: Key not valid for use in specified state". Pls help me. 


Awaiting for your response. will be thankfull to you.