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CFOChrisH's avatar
CFOChrisH
Frequent Visitor
9 years ago
Solved

On-premises data gateway (personal mode) Key Error

Hey all,   I am moving from a Personal Gateway to the new On-Prem data gateway (personal mode). When I try to sign in, I get the following error message:   "Error generating an asymmetric key. Ke...
  • CFOChrisH's avatar
    CFOChrisH
    9 years ago

    Hey Atish,

     

    Interesting timing on this, as I was able to get a workaround yesterday. In order to make the personal gateway work, I set up a new virtual machine that was on Windows Server 2012 R2 Standard. (I had to setup a new machine because the client owns the other older machine and didn't want to upgrade). The Gateway (Personal Mode) is running like a gem on this new machine, which may mean there is a problem with running it on Windows Server 2008 R2 Enterprise

     

    What are the specs of the machine you're trying to run this on?

     

     

CFOChrisH's avatar
CFOChrisH
Frequent Visitor
9 years ago

Update: I tried to just use the full version of the on-premises data gateway, but then when I go to the Service, it says that I must use the personal mode, and will not allow me to use the enterprise. See screen shot below:

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    CFOChrisH,

    What data sources are contained in your dataset? You would need to add all the data sources of your dataset under the registered enterprise gateway, then you will be able to use enterprise gateway to refresh the dataset. However, please note that if your dataset contains on-premises data sources and online data sources that use OAuth type authentication, you would need to use personal gateway to refresh the dataset.

    Besides, if you create reports in Power BI Desktop, you can go to File -> Options and settings ->Data source settings to check data sources, please post a screenshot about the data sources.

    Regards,
    Lydia

    • CFOChrisH's avatar
      CFOChrisH
      Frequent Visitor
      9 years ago

      Hey Lydia, 

       

      Sorry for my delay in responding. I've beenable to get all of my data sources except Facebook reconnected through the Enterprise gateway. Why is the OAuth not supported with the enterprise? I can't use the personal Gateway as I continue to have the issues mentioned in the original post. 

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        CFOChrisH,

        The team is working on the feature that add OAuth type auth in Enterprise gateway. In your scenario, you can split the Facebook data source and other dta sources into different PBIX files, then publish the PBIX files to Power BI Service. The dataset that contains only Facebook data source doesn't require gatewat to refresh.

        Besides, do you install the latest version of on-premise gateway(personal mode)?

        Regards,
        Lydia