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shivakumarsokke's avatar
shivakumarsokke
Regular Visitor
7 years ago

On_premises data gateway installation has failed

Trying to Install the latest On-prem Gateway service on Win10, 4giBRAM, 64bit Machine, but fialing with below exception.    I have tried:  1. Mutliple retries installing the exe 2. Logged in as A...
Need Help
Anonymous's avatar
Anonymous
Not applicable
5 years ago

Can you please jelp me as I have a similiar issue and getting the screen below:

 

Below is also the error log

[5338:1C94][2021-03-09T16:44:33]i001: Burn v3.11.1.2318, Windows v6.2 (Build 9200: Service Pack 0), path: C:\Users\josep\AppData\Local\Temp\{238AADC7-5551-4265-A520-A9CD732C3944}\.cr\GatewayInstall.exe
[5338:1C94][2021-03-09T16:44:33]i000: Initializing string variable 'InstallationTelemetryEnabled' to value 'true'
[5338:1C94][2021-03-09T16:44:33]i000: Initializing string variable 'InstallFolder' to value '[ProgramFiles64Folder]On-premises data gateway'
[5338:1C94][2021-03-09T16:44:33]i000: Initializing string variable 'ProcessName' to value 'EnterpriseGatewayConfigurator'
[5338:1C94][2021-03-09T16:44:33]i000: Initializing numeric variable 'PerMachineInstallation' to value '1'
[5338:1C94][2021-03-09T16:44:33]i009: Command Line: '-burn.clean.room=C:\Users\josep\Downloads\GatewayInstall.exe -burn.filehandle.attached=768 -burn.filehandle.self=764'
[5338:1C94][2021-03-09T16:44:33]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\josep\Downloads\GatewayInstall.exe'
[5338:1C94][2021-03-09T16:44:33]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\josep\Downloads\'
[5338:1C94][2021-03-09T16:44:33]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\josep\AppData\Local\Temp\On-premises_data_gateway_20210309164433.log'
[5338:1C94][2021-03-09T16:44:33]i000: Setting string variable 'WixBundleName' to value 'On-premises data gateway'
[5338:1C94][2021-03-09T16:44:33]i000: Setting string variable 'WixBundleManufacturer' to value 'Microsoft Corporation'
[5338:1C94][2021-03-09T16:44:33]i000: Loading managed bootstrapper application.
[5338:1C94][2021-03-09T16:44:33]i000: Creating BA thread to run asynchronously.
[5338:30F0][2021-03-09T16:44:33]i000: Starting installer, Version 3000.72.6+2674fee9c3bdefd5e206353ed91f11042ddb3a1a
[5338:30F0][2021-03-09T16:44:33]i000: launching the on-premises data gateway installation
[5338:30F0][2021-03-09T16:44:33]i000: creating UI
[5338:1C94][2021-03-09T16:44:33]i100: Detect begin, 3 packages
[5338:1C94][2021-03-09T16:44:33]i000: Product or related product not found: {D430A057-BAED-421C-A12C-C4EFF28670C6}
[5338:1C94][2021-03-09T16:44:33]i000: Setting version variable 'GatewayComponentsVersion' to value '0.0.0.0'
[5338:1C94][2021-03-09T16:44:33]i000: Setting string variable 'NETFRAMEWORK45' to value '528040'
[5338:1C94][2021-03-09T16:44:33]i052: Condition 'NETFRAMEWORK45 >= 393295' evaluates to true.
[5338:1C94][2021-03-09T16:44:33]i101: Detected package: NetFx46Web, state: Present, cached: None
[5338:1C94][2021-03-09T16:44:33]i101: Detected package: GraphDataSetComponents.msi, state: Absent, cached: None
[5338:1C94][2021-03-09T16:44:33]i101: Detected package: DataMovement.GatewayComponents.msi, state: Absent, cached: None
[5338:1C94][2021-03-09T16:44:33]i199: Detect complete, result: 0x0
[5338:5D5C][2021-03-09T16:44:57]e000: Microsoft.PowerBI.DataMovement.UnblockEnterpriseGatewayInstall.exe exit code 0
[5338:1C94][2021-03-09T16:44:57]i200: Plan begin, 3 packages, action: Install
[5338:1C94][2021-03-09T16:44:57]w321: Skipping dependency registration on package with no dependency providers: NetFx46Web
[5338:1C94][2021-03-09T16:44:57]i000: Setting string variable 'WixBundleRollbackLog_GraphDataSetComponents.msi' to value 'C:\Users\josep\AppData\Local\Temp\On-premises_data_gateway_20210309164433_000_GraphDataSetComponents.msi_rollback.log'
[5338:1C94][2021-03-09T16:44:57]i000: Setting string variable 'WixBundleLog_GraphDataSetComponents.msi' to value 'C:\Users\josep\AppData\Local\Temp\On-premises_data_gateway_20210309164433_000_GraphDataSetComponents.msi.log'
[5338:1C94][2021-03-09T16:44:57]i000: Setting string variable 'WixBundleRollbackLog_DataMovement.GatewayComponents.msi' to value 'C:\Users\josep\AppData\Local\Temp\On-premises_data_gateway_20210309164433_001_DataMovement.GatewayComponents.msi_rollback.log'
[5338:1C94][2021-03-09T16:44:57]i000: Setting string variable 'WixBundleLog_DataMovement.GatewayComponents.msi' to value 'C:\Users\josep\AppData\Local\Temp\On-premises_data_gateway_20210309164433_001_DataMovement.GatewayComponents.msi.log'
[5338:1C94][2021-03-09T16:44:57]i201: Planned package: NetFx46Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[5338:1C94][2021-03-09T16:44:57]i201: Planned package: GraphDataSetComponents.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[5338:1C94][2021-03-09T16:44:57]i201: Planned package: DataMovement.GatewayComponents.msi, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: Yes, uncache: No, dependency: Register
[5338:1C94][2021-03-09T16:44:57]i299: Plan complete, result: 0x0
[5338:1C94][2021-03-09T16:44:57]i300: Apply begin
[5338:1C94][2021-03-09T16:44:57]i010: Launching elevated engine process.
[5338:1C94][2021-03-09T16:44:59]i011: Launched elevated engine process.
[5338:1C94][2021-03-09T16:44:59]i012: Connected to elevated engine.
[493C:583C][2021-03-09T16:44:59]i358: Pausing automatic updates.
[493C:583C][2021-03-09T16:44:59]i359: Paused automatic updates.
[493C:583C][2021-03-09T16:44:59]i360: Creating a system restore point.
[493C:583C][2021-03-09T16:44:59]i361: Created a system restore point.
[493C:583C][2021-03-09T16:44:59]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4f99071b-a107-4cd6-bce8-9418645e0a32}, options: 0x7, disable resume: No
[493C:583C][2021-03-09T16:44:59]i000: Caching bundle from: 'C:\Users\josep\AppData\Local\Temp\{1E296E93-80ED-46F7-9AF0-90AB5E43DEBF}\.be\On-premises data gateway.exe' to: 'C:\ProgramData\Package Cache\{4f99071b-a107-4cd6-bce8-9418645e0a32}\On-premises data gateway.exe'
[493C:583C][2021-03-09T16:44:59]i320: Registering bundle dependency provider: {4f99071b-a107-4cd6-bce8-9418645e0a32}, version: 3000.72.6.0
[493C:583C][2021-03-09T16:44:59]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4f99071b-a107-4cd6-bce8-9418645e0a32}, resume: Active, restart initiated: No, disable resume: No
[5338:4278][2021-03-09T16:44:59]e000: Error 0x80070570: Failed to extract all files from container, erf: 1:4:0
[5338:0658][2021-03-09T16:44:59]e000: Error 0x80070570: Failed to begin and wait for operation.
[5338:0658][2021-03-09T16:44:59]e000: Error 0x80070570: Failed to extract payload: a0 from container: WixAttachedContainer
[5338:0658][2021-03-09T16:44:59]e312: Failed to extract payloads from container: WixAttachedContainer to working path: C:\Users\josep\AppData\Local\Temp\{238AADC7-5551-4265-A520-A9CD732C3944}\.cr\GatewayInstall.exe, error: 0x80070570.
[5338:1C94][2021-03-09T16:44:59]e000: Error 0x80070570: Failed while caching, aborting execution.
[493C:583C][2021-03-09T16:44:59]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4f99071b-a107-4cd6-bce8-9418645e0a32}, resume: None, restart: None, disable resume: No
[493C:583C][2021-03-09T16:44:59]i330: Removed bundle dependency provider: {4f99071b-a107-4cd6-bce8-9418645e0a32}
[493C:583C][2021-03-09T16:44:59]i352: Removing cached bundle: {4f99071b-a107-4cd6-bce8-9418645e0a32}, from path: C:\ProgramData\Package Cache\{4f99071b-a107-4cd6-bce8-9418645e0a32}\
[493C:583C][2021-03-09T16:44:59]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{4f99071b-a107-4cd6-bce8-9418645e0a32}, resume: None, restart initiated: No, disable resume: No
[5338:1C94][2021-03-09T16:44:59]i399: Apply complete, result: 0x80070570, restart: None, ba requested restart: No
[5338:6388][2021-03-09T16:46:33]i000: Canceled = False
ErrorMessage = null
HasBattery = True
HasWifiCard = True
IsArchitectureSupported = True
IsDotNet47Installed = True
IsDotNetUpToDate = True
IsRestartRequired = False
IsRPAAgentInstalled = False
IsSleepEnabled = True
IsUnsupportedOS = False
NotAdmin = False
RelevantErrorLog = null
Result = -2147023504
SuccessfulAction = False
SuccessfulInstall = False
SuccessfulUpdate = False
UnsuccessfulAction = True

[5338:1C94][2021-03-09T16:46:33]i500: Shutting down, exit code: 0x0
[5338:1C94][2021-03-09T16:46:33]i410: Variable: GatewayComponentsVersion = 0.0.0.0
[5338:1C94][2021-03-09T16:46:33]i410: Variable: InstallationTelemetryEnabled = true
[5338:1C94][2021-03-09T16:46:33]i410: Variable: InstallFolder = C:\Program Files\On-premises data gateway
[5338:1C94][2021-03-09T16:46:33]i410: Variable: NETFRAMEWORK45 = 528040
[5338:1C94][2021-03-09T16:46:33]i410: Variable: PerMachineInstallation = 1
[5338:1C94][2021-03-09T16:46:33]i410: Variable: ProcessName = EnterpriseGatewayConfigurator
[5338:1C94][2021-03-09T16:46:33]i410: Variable: ProgramFiles64Folder = C:\Program Files\
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleAction = 5
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleElevated = 1
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleLog = C:\Users\josep\AppData\Local\Temp\On-premises_data_gateway_20210309164433.log
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleLog_DataMovement.GatewayComponents.msi = C:\Users\josep\AppData\Local\Temp\On-premises_data_gateway_20210309164433_001_DataMovement.GatewayComponents.msi.log
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleLog_GraphDataSetComponents.msi = C:\Users\josep\AppData\Local\Temp\On-premises_data_gateway_20210309164433_000_GraphDataSetComponents.msi.log
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleManufacturer = Microsoft Corporation
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleName = On-premises data gateway
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleOriginalSource = C:\Users\josep\Downloads\GatewayInstall.exe
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleOriginalSourceFolder = C:\Users\josep\Downloads\
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleProviderKey = {4f99071b-a107-4cd6-bce8-9418645e0a32}
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleRollbackLog_DataMovement.GatewayComponents.msi = C:\Users\josep\AppData\Local\Temp\On-premises_data_gateway_20210309164433_001_DataMovement.GatewayComponents.msi_rollback.log
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleRollbackLog_GraphDataSetComponents.msi = C:\Users\josep\AppData\Local\Temp\On-premises_data_gateway_20210309164433_000_GraphDataSetComponents.msi_rollback.log
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleSourceProcessFolder = C:\Users\josep\Downloads\
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleSourceProcessPath = C:\Users\josep\Downloads\GatewayInstall.exe
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleTag =
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleUILevel = 4
[5338:1C94][2021-03-09T16:46:33]i410: Variable: WixBundleVersion = 3000.72.6.0
[5338:1C94][2021-03-09T16:46:33]i007: Exit code: 0x0, restarting: No