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On-premise data SQL Server and smartsheet

I created a report using data from on premise SQL database and publshed to power bi service. The data was imported not direct query. Report worked, but once I added data from Smartsheet( and published it, I am unable to use the on-premise gateway. Gateway connection is disabled.


Any ideas on what could be wrong? Or, is this a need that is not supported?


Hi @knpbi,

I am not familiar with smartsheet. Based on my research, smartsheet is an online service application which is used for collaboration and work management.

Currently, when you combine on-premises SQL Server data source and online data source in a dataset, you are not able to use on-premises gateway to schedule refresh for the dataset, this is a known issue that has been submitted in the following link and the feature using on-premises gateway to work with online data sources is under review, please vote it. The current workaround  is to use the personal gateway to schedule refresh for your dataset.

Lydia Zhang

Community Support Team _ Lydia Zhang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

Thanks for the pointer to the link. 

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