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KTP_UBS's avatar
KTP_UBS
Helper I
10 years ago
Solved

On-premise Data Gateway does not work

Hello,    We are currently on the Power BI PRO (trial account).   We managed to configured the On-premise Gateway and the connection to our company MySQL database.     However, the gatew...
Need Help
  • dimazaid's avatar
    dimazaid
    10 years ago

    There might be few reasons why you're not seeing the gateway:
    1- The connection information within Power BI desktop doesn’t match the data source. The Server name and database name need to be the same for Power BI to make a match.

    2- You have an online scenario in your dataset, it needs to be added as well

    3- You're using oAuth with your datasource, which is not supported thru the gateway 



dimazaid's avatar
dimazaid
Microsoft Employee
10 years ago

There might be few reasons why you're not seeing the gateway:
1- The connection information within Power BI desktop doesn’t match the data source. The Server name and database name need to be the same for Power BI to make a match.

2- You have an online scenario in your dataset, it needs to be added as well

3- You're using oAuth with your datasource, which is not supported thru the gateway