Forum Discussion
On-Premises data gateway problem: Re-Install every time it closes
Yes! I have it like this already:
Anonymous OK, with your confirmation that the service is running, do you still get the error when opening the gateway app? If so, you are going to need to export the logs and potentially engage support as to what is going on. Troubleshoot the on-premises data gateway | Microsoft Learn
- Anonymous2 years agoNot applicable
Sorry. When I reboot my computer it is not running at the beginning.
But if a go to properties and put it again, it works. Real odd this thing.
I will share with more detail now:
1. Not running:
2. Go to properties:
3. I change the setting once:
4. I change the setting back as it was before:
Now that the Apply button is enabled, I click it, run it and finally it works.
Do you know what may be the error that is causing me to run it manually in services?
- Greg_Deckler2 years agoCommunity Champion
Anonymous Only thing I can think of is that maybe it is trying to start before your laptop is fully on the network? Perhaps try going to the Recovery page and setting the second failure and third failure to "Restart the Service". Or the Restart service after to something like 5 or 10 minutes.
- Anonymous2 years agoNot applicable
I forgot to show this error when I turn on my pc:
I get this error.
Then, I go to properties, inside the log page, change from "This account" to "Log On" and back to "This account". Finally hit the "Apply" button as I have shown before and it starts working.
If someone has any idea of what is going on here, please let me know!