Forum Discussion
On Premises Date Gateway Problem
I am recently taking over the administration of our PBI On Premise Gateway on our server for a new job. The gateway was originally setup by a different user but I am unable to access it from the ...
cw87，
Could you please describe more details about that how you take over the administration of the gateway? You can post screenshot here.
Based on my test, when adding my colleague as the admin of the gateway I have configure, she is able to update the gateway in the server that install gateway.
Regards,
Lydia
Hi Lydia, I mean I am in charge of the database server that is hosting the PBI Data Gateway now. I need to do a Gateway software update on this server but I am unable to locate it through the PBI Gateway Configuration software:
The gateway is operational (I can see this through the PBI Online Service ("Manage Gateways") and I can see the service running on the server itself:
Do you understand what I mean?
Thanks again,
Chris