Forum Discussion
On Premise Data Gateway and Local Computer User Permission Error?
Is anyone running a On Premise Data Gateway using one account to register/sign-in the OPDG software on the on-premise computer and a different account in the Gateway setup on Power BI .com ? I'm rece...
Thank you for the suggestion. I added the account to the Gateway administrators. All of the connections are good if I use a different account.
I am still receiving an error:
Unable to connect: We encountered an error while trying to connect to . Details: ""Hide details
| Activity ID: | ac671ff5-f78d-4df7-9290-222853872594 |
| Request ID: | e2262cc4-d0e1-7679-ff55-570e9274f06c |
| Cluster URI: | https://wabi-us-north-central-redirect.analysis.windows.net |
| Status code: | 400 |
| Error Code: | DMTS_UpdateClusterDatasourceCredentialsErrorCode |
| Time: | Mon Mar 04 2019 08:32:01 GMT-0600 (Central Standard Time) |
| Version: | 13.0.8482.156 |
| xxxxxxxxxxxxxxxxxxxxxxx Data Gateway: | Invalid connection credentials. |
Anonymous ,
What data source do you add within gateway?Could you please export gateway log following the guide in this article?
In addition, please make sure you are able to access the data source from the gateway machine using same connection string.
Regards,
Lydia